Conditions & Returns
WELCOME TO no24
When trading on this site, you automatically accept the terms and conditions below.
PAYMENT
no24 accepts VisaDankort, Visa, Mastercard, Visa Electron, American Express, PayPal, MobilePay. All prices include VAT.
PRIVACY POLICY
no24.dk does not, under any circumstance, share or sell your personal data with or to any third parties, whatsoever. Your personal information is only used to fulfil your order, nothing else. We fully commit to the GDPR act.
We collect your name, address, telephone number and email address in order to ship your goods. This data may be stored at shopify.com, the host of no24.dk. They have also prepared for GDPR. Please refer to their privacy policy for further information.
PURCHASES
To make a purchase on no24.dk you need to enter your personal information including name, address and payment information. When payment has been accepted, you will receive an order confirmation to the email address you provided.
TAXES
All prices are in the DKK (Danish krone) currency.
If you are shopping from a country inside the EU, no24.dk is obliged to add Danish VAT to the product, by the rules on free movement of goods. This is already included in the price you see in the webshop.
Are you shopping from a country outside the EU, no Danish VAT will be added, but local taxes and customs may be charged according to the rules of your country.
CLAIMS
When shopping at no24.dk, you are protected under the Sale of Goods Act by the National Consumer Agency of Denmark. Which means you are entitled to complain about any defects in the product that has occurred within 24 months after the purchase. As long as these defects are not due to ordinary wear and tear, misuse or lack of maintenance.
TIME OF DELIVERY
no24.dk will pack and ship your package within 2 days.
Estimated delivery time
Denmark 1-4 working days
Scandinavia approx. 2-6 working days
Europe approx. 2-5 working days
You can also pick up your package at our shop at Vesterbro Copenhagen. Please send us an email at info@no24.com if you wish to pick up the package yourself.
PACKAGE TRACING
If you do not receive your package as expected, please contact us at
+45 6165 1113 or info@no24.dk
The order number is necessary for us to investigate the matter.